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Job No: 7729WI

Position IT Service Lead
Client Name Brown County (Brown Cnty)
Requisition 92360
Location Green Bay, WI
Duration 3 Months
Due Date 09/24/2021
C2C Possible No
Interview Method Webcam or On-Site

Candidates will be required to be on-site through the contract period.This is a contract to hire position, therefore, candidates must be US Citizens or Permanent Residents to apply.

Description:

Our client is looking for an IT Service Lead to be responsible for leading the support activities required to keep our customer solutions available at a service level required by our business stakeholders. This includes but is not limited to processes, documentation, implementation, vendor management, service level metrics and reporting, stakeholder communication, and maintenance of all solutions within the IT Strategic Solutions. This is considered an experienced management position. It requires very strong technical background and expertise with a focus supporting operational support, following standards and adhering to industry best practices. There will be expectations of setting standards, reviewing monthly results, and holding teams accountable to achieve increased capabilities within Brown County. The position will have direct reports with technical backgrounds and will be responsible for leading them to better support the products.

Tasks

Skills Required

Skills Desired