If you are interested in this position:
Download the skills matrix using the button below and fill it out.
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firstname.lastname@example.org Please include '7854MI Skills Form' and your name in the subject line.
Role is currently remote but may be required to meet or provide on-site support/training and/or transition into Pontiac office at some time in the future.Background check may be required prior to submittal.
Our client, is looking for a Business Analyst professional to be responsible for change management and quality assurance for County Unified Communication and Collaboration VOIP phone and WiFi upgrades including documented business unit requirements.
Candidate will be working on hard and soft phone upgrades for 3500+ knowledge workers and full unified communication integration of Cisco VoIP w/Jabber integrated into MS Teams and other projects as assigned.
Establishing overall and business unit test plans, initial testing, pilot user acceptance testing and recommended adjustments, end user communications, training documentation and establishing and adjusting per training and implementation feedback loop.
5 years - Business Analyst experience
5 years - Expereince with change management
5 years - Quality assurance experience
Experience upgrading business unit requirements
Experience establishing initial testing
Experience establishing pilot user acceptance testing