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Job No: 7857MI

Position Service Desk Analyst
Client Name Oakland County (OakCnty)
Requisition 376
Location Remote & Pontiac, MI
Duration 1+ year - Open
Due Date 12/01/21 or sooner
C2C Possible Yes
Interview Method Phone or Webcam

Role is currently remote but may be required to meet or provide on-site support/training and/or transition into Pontiac office at some time in the future


Our client is looking for Service Desk Analyst to provide incident management and customer support for UCC, VOIP, Voice Mail, Auto Attendant cases.

Successful candidate will have excellent verbal and written communication skills and be detail oriented and have the ability to apply and exercise good judgment, within pre-defined procedures and practices, to determine appropriate actions

Skills Required

2+ years of experience in the following:

Skills Desired