IOD - 10162MI

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Job No: 10162MI

Position	Application Support Specialist
Client Name	Oakland County (OAK)
Requisition	471
Location	Rochester Hills, MI (On-site)
Duration	1 year
Due Date	09/23/2025
C2C Possible	Yes. Rate depends on experience
Interview Method	Webcam

NOTE: Position will be on-site 5 days a week at the District Court in Rochester Hills, as the primary function of the role is to support District Courts staff while Court is in session. We can accept H1b, H4, TN and other valid work visas for IT. However we cannot accept OPT or CPT visas at this time.

Description:

Our client is looking for an Application Support Specialist to provide end user PC and software support and troubleshooting for staff and the public.

Tasks

Respond to and resolve technological issues for court staff (including judges and judicial staff).
Ability to learn the MiFILE application, and other Court specific line of business technologies including audio visual/recording equipment, with the aim of supporting business users and the public in their day-to-day use of systems.
Interface with County IT team on incidents and problems that need higher level technical support. The Courts operate as an on-premise environment.

Environment: Adobe Acrobat, Microsoft Visio, Microsoft Office Suite, SharePoint, and others.

Skills Required

3-5 years - Experience providing end user PC and software support and troubleshooting
3-5 years - Experience Interface with the IT team on incidents and problems that need higher level technical support
3-5 years - Experience with Audio Video broadcast/recording technology such as JAVS, BIS
3-5 years - Experience with hybrid meeting technology, such as Zoom, Courts MiFile solution

Skills Desired

Experience with Adobe Acrobat
Experience with Microsoft Visio, Microsoft Office Suite
Experience with SharePoint, and others