Description:

Our client is looking for a Business Analyst to support mission-critical applications for Newborn Screening (NBS) and Environmental Health programs. The analyst serves as the primary liaison between program areas and IT, ensuring that public health systems meet operational, regulatory, and data integrity requirements. These applications are critical for tracking resources and producing reports for Public Health.

The resource is integral to supporting and improving automated processes, streamlining critical business processes, data integrity, SEM/SUITE compliance, and securing the applications. As a lead, the resource participates in a variety of assignments that provides for the enhancement, integration, maintenance, and implementation of projects. The resource also provides application oversight to business analysts in the team that support other applications.

Tasks

• Lead requirements gathering sessions with program staff supporting Newborn Screening and Environmental Health

Develop and maintain:

• Business Requirements Documents (BRDs)
• Functional Specifications
• User stories and acceptance criteria
• Conduct gap analysis and recommend system improvements

Support and enhance:

• Newborn Screening applications (specimen tracking, results reporting, follow-up)
• Environmental Health systems (sample tracking, chain of custody, lab reporting)
• Coordinate with IT staff and vendors to resolve defects and implement enhancement

Analyze and document end-to-end workflows:

• NBS specimen lifecycle and follow-up processes
• Environmental sample collection, testing, and reporting
• Identify opportunities for automation, standardization, and efficiency improvements

Lead User Acceptance Testing (UAT):

• Develop test plans and scripts
• Coordinate testing activities with stakeholders
• Develop training materials and conduct user training sessions

Knowledge, Skills and Abilities Required:

• Ability to Work Effectively with Cross-Functional Teams & Manage Multiple Priorities
• Ability to Manage multiple priorities and deadlines
• Ability to Work effectively with cross-functional teams