IOD - 9866WI

Job No: 9866WI

Position	Business Analyst
Client Name	Wisconsin Department of Children and Families (DCF)
Requisition	138668
Location	Madison, WI (Remote)
Duration	1 year
Due Date	01/13/2025
C2C Possible	$43 to $48 C2C. Rate depends on experience
Interview Method	On-site or Webcam

NOTE: Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. This position is currently remote, which could be subject to change.

Description:

Our client is looking for a Business Analyst. This business analyst will be responsible for facilitating the communication with IT staff and business customers to assist in the development, implementation, and support of a multi-year, multi-phase enhancement project as well as quality control and testing web applications.

The business analyst will understand business objectives and problems and identify alternative solutions. Working with the PM, the incumbent will manage the process of taking business requirements and translating them into technical requirement that, technologists will use drive requirements to design. The incumbent will also perform quality assurance (QA) testing as releases are moved from system testing to QA testing environments, as well as being a liaison between the business user acceptance testers to report bugs back to the technical team.

The Business Analyst is also expected to provide excellent customer service through numerous collaborative working sessions by driving and facilitating requirements gathering meetings or assisting in UAT testing processes with the customer. The individual coming into this role must have strong communication skills and be a team player because they will be working so closely with the entire technical project team and will have involvement with business area partners.

Knowledge, Skills and Abilities Required:

Strong facilitation skills of small to large groups, including knowing when and how to regain group focus and use of the 'parking lot'
Ability to adjust presentation and facilitation approach suitable for executives and workers
Ability to tell the story Using verbal and visual approaches
Holistic knowledge of the overall requirements process, business and technical
Prior use of requirements tools and experience/demonstrated knowledge of how they may interact with applications used for management of bugs, issues, testing, design and development
Ability to quickly understand business drivers, model existing processes and facilitate and guide business constituents to developing future state requirements, rather than solutions
Adaptability and flexibility when working with multiple clients with varying degrees of knowledge and ability/availability to participate. In other words, ability to be creative in helping clients provide the requirements and detail needed
Experience in a large scale, multiple constituent organization to understand and anticipate change management, training, support, and overall operational handoffs needed
Familiarity with the BABOK, or certifications offered through the International Institute of Business Analysis is preferred
Reviews, analyzes, and evaluates business systems and user needs
Formulates systems to parallel overall business strategies
Collaborates to prepares solution options identify risk
Evaluate software development procedures used to verify that programs function according to user requirements.
Evaluate program output and reports for accuracy and policies and procedures for quality.
Review new or modified application/functionality, including documentation and specifications, to determine if final solution(s) will perform according to user request and conform to guidelines.
Recommend improvements or corrections to development team.

Skills Required

Experience working on multiple projects simultaneously and gatherings requirements on projects estimated at over 5,000 hours of work
10 years - Strong analytic and problem-solving skills. Has provided production support to applications post-production
10 years - Creating and maintaining artifacts such as: business requirements documents, requirements traceability matrices, and test plans
10 years - Creation of automated testing scripts
10 years - Requirements Analysis & Elicitation
10 years - Change Management
10 years - Use case development
10 years - Demonstrated experience in the design and utilization of performance measures and report
10 years - Business Process Improvement
10 years - Standardized processes and procedures implementation
10 years - Ability to develop and implement quality assurance processes and procedures including test/use cases
10 years - Ability to navigate and query a relational database
10 years - Business Process Flow Diagraming
10 years - Develop Design Specifications
10 years - SQL
10 years - Documenting business process
10 years - Develop test plans and procedures
10 years - Writing test scripts using automation testing suites
10 years - Testing methods/techniques including creation and execution of unit, system, and user acceptance plan
10 years - Ability to perform testing of applications, facilitate testing by others, document results
10 years - Regression testing
10 years - Manage systems (QA) testing and support user acceptance testing
10 years - Experience in usability testing or equivalent user interface test measures
Experience working on an application development team within a complex organization to collect, document, and disseminate business requirements utilizing industry standard techniques.
Experience working on Agile and Waterfall development teams
Experienced with business process reengineering, business process mapping

Skills Desired

Knowledge of DCF programs, prior experience with the Wisconsin CARES system and familiarity with State of Wisconsin application systems, procedures, and development standards
Familiarity with the DCF YoungStar application