If you are interested in this position:
Download the skills matrix using the button below and fill it out.
Email us and attach the completed skills form and your most recent resume to us at:
jobs@iodatasphere.com Please include '9874WI Skills Form' and your name in the subject line.
NOTE: This position has the possibility to be hired on as an employee in a regular role at which time hybrid (remote and onsite) work would be an option after successful completion of the training and at the Managers discretion. Candidates must be US Citizens or Permanent Residents to Apply
Description:
Our client is looking for a Systems Analyst to be responsible for planning, designing, documenting, and implementing information technology to support the ongoing needs of the Agency.
Tasks
Recommends, analyzes, investigates and tests new technology and enhancements. Ensures technology meets IT standards for security, compatibility and standardization.
Actively collaborates with assigned Departments and outside entities to understand user's needs.
Recommends new products and procedures to achieve their business goals.
Assists during their investigations and testing.
Coordinates the process for each assigned County department to prepare strategic 3-year and capital IT plans.
Assist departments with planning, research, preparation and presentation of plans.
Serves as a project manager for Information Technology projects within assigned Departments.
Maintains working knowledge of security/regulatory compliancy required by assigned Departments to serve as resource to identify solutions and policies/procedures that will help Departments maintain a high level of compliancy.
Procures, installs, tests, monitors, upgrades, troubleshoots and repairs computer systems, and peripherals.
Serves as liaison between end users, vendors, hardware and software manufacturers.
Reviews, verifies, updates & processes invoices related to purchases.
Uses automation tools to configure, test and deploy system wide installations and updates.
Prepares/updates training material and documentation for departmental and internal IT systems.
Trains end users on proper usage of hardware/software.
Maintains Security on all end point devices
Maintains hardware inventory and software licensing.
Provide 2nd tier support for the IT Support Specialist Team
Maintains excellent working relationships with team members, vendors, and other departments involved in IT projects.
Responsible for IT-related budgeting, strategic planning for supported Departments.
Assists end users in resolving hardware and software issues by fielding requests, diagnosing problems, and fixing issues while providing exceptional customer service
Knowledge, Skills and Abilities Required:
Strong ability to take ownership of assigned tasks, responsibilities, and ability to coordinate multiple tasks at once.
Maintains high level of knowledge of systems in supported Departments. Maintains reasonable level of knowledge of rest of systems
Excellent communication skills and exceptional customer facing skills with a high degree of professionalism.
Logical, clear, and concise written and verbal communication skills.
Skills Required
2-3 years in the following:
Strong project management skills, including excellent organizational and time management abilities, with a proven ability to prioritize tasks, set clear objectives, and meet deadlines.
Working knowledge of Imaging Software, document management tools.
Proficient in planning, resource allocation, and continuous monitoring to ensure project success
Experience procuring, installing, testing, monitoring upgrading, troubleshooting, and repairing computer systems, and peripherals.
Experience maintaining Security on all end point devices
Associate's degree or Bachelor in an IT related field and 3 years of IT experience
Skills Desired
Windows 11, Apple IOS, PDQ (app deployment and client management)
Considerable knowledge of basic networking concepts (wireless, client/server topology, etc.)
Considerable ability to troubleshoot in unfamiliar environments. Ability to properly utilize logging information to diagnose issues and troubleshoot problems. Recognize trends to identify root cause issues.
Ability to properly utilize logging information to diagnose issues and troubleshoot problems. Recognize trends to identify root cause issues.
